If you've never seen a counselor before then you probably have some questions. Here are some answers to some of the most common questions I've been asked. If you have more questions that aren't answered then feel free to give me a call or send me an email and I'd be happy to get those answered for you. Counseling should be a safe place where you feel comfortable to talk. There is no such thing as a stupid question. Ask away. I'm here to help!
Frequently asked questions
How does insurance work?
Insurance can be very complicated. Most people don't understand their insurance policy and that is unfortunately becoming the norm with how complicated the insurance world has become. Everyone's insurance policy is different. Just because two people are covered by the same insurance company doesn't mean they both have the same plan.
Do I have to be a Christian to see you?
Absolutely not. While we do offer Christian counseling services to clients who request this service, you do not have to be a Christian to be seen here and we never push our beliefs on anyone. Here at Koala Smiles Counseling, we see clients with many different belief systems including those that identify as atheist. We treat you with respect and dignity regardless of your beliefs. We are here to help you with your therapy goals, not push religioun on you.
Can you treat my child?
That depends on what your child is struggling with. An initial phone consultation will help us better understand what your child is going through and what you would like them to work on. From there we can decide if an initial consultation should be scheduled to see if I am a good fit for your kiddo or if a referral to a different therapist would be best.
Do you work with teens?
Yes. Teens and young adults are my absolute favorite clients to work with. This is a very pivotal time in life where identity is huge and guidance from parents unfortunately isn't always accepted. I'm here to help your teenager learn healthy coping skills, process emotions and difficult circumstances that they might not be sharing with others in their lives. My goal is to help them better connect to their support systems and make healthy choices.